Kpacific, the customer-facing name of Keruilai Pacific Sdn Bhd, brings cooling equipment supply, rental, installation and service support together. The starting point is your space: what happens there, where cooling is needed and what the site can accommodate.
Equipment advice for workplaces and events
The equipment range includes portable and ducted evaporative air coolers, industrial spot air conditioners, ventilation fans and air diffusers. Different products serve different applications, so the discussion begins with usage and site conditions.
Tell the team whether you need a permanent installation or a temporary arrangement. Include the area, ventilation, power supply and positions where people work or gather. Product specifications help compare options once those details are understood.
Sales and rental enquiries
The sales and rental team can discuss equipment options for your application. For a rental enquiry, share your location, dates and operating schedule. Ask about the proposed equipment and any supporting items needed for the setup.
Delivery, installation, collection and other services depend on the agreed quotation. Confirm the scope and arrangements before booking. Contact the sales and rental team on +60 16-331 9309.
Service, repairs and spare parts
The technical team handles air cooler maintenance, repair and spare-parts enquiries. Send the model number, location and a description of the work required. Photos of the equipment or control panel can help the team understand the issue.
Maintenance frequency depends on usage and the surrounding environment. Ask the team about the work suitable for your unit and confirm the service scope. For technical support, call +60 17-488 1097.
Projects and site requirements
Installation planning can involve equipment placement, airflow, ducting, support brackets, water piping and electrical connections. A floor plan and photographs make it easier to discuss the application and site constraints.
For projects and site-visit enquiries, contact +60 16-332 1099. Explain your objective and location so the team can discuss the appropriate next step.
Visit or contact the Puchong office
Keruilai Pacific Sdn Bhd is at No. 8, Jalan TPP 6/13, Taman Perindustrian Puchong, 47100 Puchong, Selangor, Malaysia. Contact the team before visiting to discuss your requirements.
For general enquiries, call 1700 818 300 or email keruilaipacific@yahoo.com. The Contact Us page also lists the Penang and Johor Bahru contacts.